Terms of Agreement
Refunds & Cancellations
We will happily refund booking cancellations when given at least 24 hours notice. We will also happily refund goods returned within 14 days of purchase if they remain in good unused condition. You will be credited with the price of the item less cost of postage. Please call to arrange (see contact details below).
Shipping & Delivery
There are no overnight deliveries. Items are sent within 5 working days. Prices are inclusive of NZ wide postage and delivery only. For international shipping please contact us.
Privacy & Security
Wingspan will not sell, or allow third parties access to your information without your authorisation except where it is required by law. Wingspan takes all reasonable steps to ensure that your personal information is secure, and protects that information from misuse or loss, and from unauthorised access, modification or disclosure. Please note however that total security of data transmission over the internet cannot be guaranteed as being completely secure. Hence we cannot guarantee and do not warrant the security of information transmitted to us over the internet. You acknowledge that you do so at your own risk.
The content of our site is protected by copyright and no part of our site (including images) may be reproduced or adapted in whole or in part without our prior consent. All rights in this site are owned by Wingspan Birds of Prey Trust.
We accept credit card payments online with PayPal secure processing. Alternate payment methods include:
Cheques: to Wingspan Bird of Prey Trust, P.O. Box 993, Rotorua, New Zealand
By phone: (credit card) (07) 357 4469
Direct credit: Westpac 031 545 0006730 00 please enter your surname and item ordered in the particulars for office tracking purposes.
Donate through PAYE in the workplace (New Zealand residents and citizens).
To transfer donations directly to Wingspan, the overseas bank may also ask for the following information:
SWIFT code: WPACNZ2W
SORT code: 031 545
BSB #: 031 545
IBAN #: 031 545 0006730 00
If you have any questions about our terms please contact us at:
Wingspan National Bird of Prey Centre
Paradise Valley Road
Ngongataha, Rotorua 3072, NZ
Phone (07) 357 4469 (+64 7) 357 4469